Delivery

We carefully hand-pour, package and prepare every order with love before it makes its way to you.

Orders are dispatched as quickly as possible, with most orders being sent within 2-3 working days.

Once your order has been dispatched, you’ll receive an email confirmation.

Delivery times can vary depending on the postal service, especially during busy periods, launches and seasonal events.

Free Delivery

Enjoy FREE UK delivery on orders over £25.

For orders under £25, delivery is calculated at checkout.

Local Collection

Local collection is available for Long Stratton and surrounding areas.

Once your order is ready, we’ll contact you to arrange a suitable collection time.

Please wait for confirmation that your order is ready before coming to collect.

Important Information

Please make sure your delivery address is correct before placing your order. We cannot be responsible for orders sent to an incorrect address provided at checkout.

If your parcel appears to be delayed, please allow a little extra time before contacting us, as postal delays can occasionally happen.

If you have any questions about your order, please get in touch and we’ll be happy to help.

Thank you for supporting Melts by Flo — every order means so much to my little business. 🤍